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Managed IT services

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Managed IT Services

If you’re looking for more than just a technical service provider for your cloud, networks, business continuity planning and infrastructure management, we’re here to back you—as a trusted partner.

Managed IT services are where a third-party or vendor assumes support, maintenance, and monitoring of a client IT environment, usually for a fixed monthly service fee. This means that it outsources the responsibility of managing your business’ IT systems to a highly experienced partner, with dedicated resources.

How do Managed IT Services benefit your business?

  • Provides a single point for all managed IT services, so you can focus on your business while we handle your IT operations and infrastructure.
  • Improves your IT management and support with our expert IT technicians and support staff ensuring all your IT issues are fully resolved.
  • Using Managed IT services for your IT support can provide you with access to a solid backup and recovery strategy while protecting your systems from cyber threats and breaches.
  • Outsources your IT support to be cost-effective, leaving labor costs such as hiring and training with us, so you can resource to your business operations instead.
  • Provides a fixed-cost service to easily budget all your IT requirements.
  • Identify and attend to issues before they occur with the option to have 24/7 IT support tailored to your business needs.

What’s included in Asta’s Managed IT services?

  • End-User Device Management or Asset Management
  • Procurement Services
  • Cyber Security and User Education
  • Managed IT Network Services
  • IT Support Services
  • Backup and Disaster Recovery Services
  • Monitoring and Maintenance Services
  • Reporting Services and Dedicated Account Management Services
  • Managed Cloud Service Management
  • Development Services


The Asta managed IT difference

Over 25 years ago, the story of our start-up as a managed IT services company began. Over two decades we’ve transformed into more than just a business that delivers IT services to others. We embrace emerging technology and firmly believe in the opportunities that powerful innovation brings to businesses. But at our core, our managed IT services are a fundamental part of who we are and why we still do what we do—every day.

We have relentless focus on our customers in delivering results and value, finding the little things that have big impact, and putting people first—rather than systems, data, or machines. Our focus is on tailored, customised services and solutions that are the right fit, not just ‘any’ fit.

With Asta, you have the chance to consult with experts, wherever and whenever your business requires. The expertise we have enables us to offer both tactical and practical support that help you achieve results while making sure that your essential business functions remain the same. Our experts, who have a keen interest with your company's well-being, will assist you in every step along the way.


Managed IT Services Meeting

Expert technical and business skills backed by two decades of experience

Using a Managed Service provider means you can get back to focusing on growing your business, while we handle your technology and IT systems.

We believe that by supporting businesses with smart IT services and solutions, we’re playing a vital part in developing strong industries. For 25 years we’ve been standing behind, and beside Australian businesses, powering, innovating, and supporting technology for today, with tomorrow in mind. We see the importance of Managed IT services for making your everyday work more convenient, while having to deal with less stress in your business environment.

Our experts have adapted to the ever-evolving environment of technology, providing you with the service you require, whenever you require.

End-to-end enterprise support

Before we recommend a service or solution for your business, we first get to know you—so you get the right solution from the start, not an all-purpose one that needs to be constantly changed. You can expect our skilled and experienced team to work closely with your team to uncover your unique requirements for our wide range of managed IT offerings. We create our strategies around your tailored needs and offer the best possible solution for the situation on hand.

Managed Cloud Services

Including infrastructure and application support, our cloud experts will help you optimise your cloud, cut cloud costs, and manage your cloud more efficiently.

 IT Licensing and Procurement

Organising the procurement of your laptops, switches, and internet devices with their relevant licenses to save your business time and money. We will manage your tailored license solution to ensure a smooth employee experience.


Business Continuity Planning and Disaster Recovery (BCP/DR)

We’ll make sure your essential business functions will continue to operate during and after a disaster. We’ve got the experience of two decades of managing enterprise IT to get you the right framework.

Hybrid Infrastructure

Ensuring peak performance of your servers, storage and networks through expert monitoring and analysis, we’ll assure your enterprise is operating at its peak. We can advise what mix of on-premises and cloud services are the right fit for you.


Managed Network Services

We provide you with managed end-to-end network infrastructure and services solutions. We help with simplifying your network and then improve its performance to streamline operations.

ICT as a Service

We provide advice about which services your business needs and the best way to get the support you need. Our focus is on enterprise level solutions that will help you innovate, respond, and remain flexible.

Why choose Managed IT services with Asta?

  • Able to provide immediate help via our experts with special focus and priority on customers, making sure that you are fully supported.
  • Extensive knowledge in the industry by servicing a wide range of clients for over 25 years.
  • Enhancing performance and reducing complexity by handling Managed IT services for you.
  • Providing expert advice on your business’s technology requirements and the best practices to implement.
  • Handling your technology, system, and managed IT services, allowing your business to focus on improving and growing the business, rather than worrying about IT issues and extensive costs and time of training.
  • Offers you the benefit of extended monitoring to identify any unusual activity and respond quickly and efficiently.
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